Pricing Related Queries

  1. How do I get started?
  1. You can register with your valid email ID and password to evaluate all features of CanvasFlip for 14 days completely FREE.
  2. Create a project by selecting a device type and upload your mockups from File system or Dropbox (PNG, JPG, JPEG, GIF Only)
  3. Invite team members or other stake holders by entering their email ID's to review prototype.
  4. Their prototype session will be recorded as video, Conversion Funnel and Interaction heatmap will also be generated automatically for you to analyze UX.
  1. What are the different plans available?
  1. Once your 14 days evaluation period is expired, you can opt for monthly, quaterly (3 months) or annual plans (12 months) subscriptions.
  2. Your billing cycle will start from the day of payment.
  1. Is there a discount for Quarterly (3 months) and Yearly Plans (12 months)?
  1. There’s 5% discount on quaterly subscriptions
  2. 10% discount on annual subscription
  3. These discounts are automtically applied to your payable amount.
  1. Will my Credit Card info be secure?
  1. At CanvasFlip, we take data security very seriously. Our servers are hosted on a world class data center that is protected by 24-hour surveillance and we ensure that our application is always up to date with the latest security patches.
  1. Can I upgrade or downgrade anytime?
  1. Yes. CanvasFlip is a pay-as-you-go service and you can upgrade, downgrade or cancel at any time.
  1. How does the cancellation policy work? Can I cancel my subscription in the middle of a billing cycle?
  1. Yes ​, you ​can claim refund for subsequent months.
  2. Your refund will be made to the origin transaction account​ within 90 days from the ​request. Transaction fee for the refund will be levied and reduced from the amount of transaction.
  1. Which features are available during evaluation?
  1. During 14 days evaluation period, you can create prototypes and record Session Videos, Conversion Funnel or, Interaction Heatmap for upto 3 users. These reports will be available even after your evaluation period.
  2. After evaluation period, you can still create prototypes but User Research features like user session videos, conversion funnel and Interaction heatmap will not be available.
  1. Why should I upgrade to premium plan?
  1. Under starter plan, you can create, test and collaborate on upto 3 prototypes ( Recommonded to students, UX enthusiasts).
  2. Under Professional plan, there's no restriction on number of prototypes and it's just for you when working alone. ( Recommonded for Freelance designers, small product teams etc. ).
  3. Team plan allows upto 5 of your team members to create, test and collaborate over unlimited prototypes.
  4. Psss.. you are always work with 1-prototypes under your free account. Go spread the word.. :)
  1. Team plan is recommended in case you have 2 or more designers, UX researchers who are working across multiple projects.
  2. Highly recommended to ensure business continuity and extended security over your design projects.
  1. Team plan is 2 or more subscription under one purchase.
  2. Under team plan, you get additional 20% discount on your prototyping subcription. You also get to manage members in your team.
  3. Testing credits can be used across the entire team.

Terms & Privacy

  1. Information Collection and Use
  1. If you are a user of our Paid services, we will utilize a trusted industry standard third party payment processing company to collect payment information.
  2. We may disclose your information if required to do so by law or subpoena and if the relevant request meets Indian Law Enforcement Guidelines. We may also disclose your information to our legal counsel, government authorities or law enforcement if we believe that it is reasonably necessary to do so in order to comply with a law or a regulation.
  3. If the ownership of any of our business changes, we may transfer your information to the new owner so that the service can continue to operate. In such case, your information would remain subject to the promises and commitments contained in this Privacy Policy until such time as this Privacy Policy is updated.
  1. How we share your information
  1. All users inputs and processed data in any form, including but not limited to screens uploaded, prototypes created, email IDs for invitation and, user experience recorded are property of respective users called “Content Owner”.
  2. CanvasFlip does not share user generated content without explicit written permission of the respective content owner.
  1. Information we collect automatically
  1. We use technologies like cookies to provide, monitor, user testing and improve the service. You can block cookies on your web browser; however please be aware that some features of the service may not function properly if the ability to accept cookies is disabled.
  2. When you use our service, our servers automatically record certain information in Sever logs. This may include information such as your web request, Internet Protocol address, browser type, referring/exit pages and URLs and other such information.
  1. How we protect your information:
  1. We use commercially reasonable and industry standard physical, managerial and technical safeguards to preserve the integrity and security of your information. We continuously and regularly back up your data to help prevent data loss. We also guard against common web attack vectors, host data in secure data centers and implement firewalls and access restrictions on our servers to better protect your information.
  1. CanvasFlip reserves rights to update, modify, discontinue products and services on its discretion. A refund will be made to only recurring users on pro-rata basis.
    As a subscription based services, consumption is assumed from the date of service start (signup/post-trial as applicable).
  1. In case of a conflict, these terms and condition will supercede other terms of services.
  1. While we keep Continuity of Business at utmost priority, CanvasFlip will not be responsible for any loss from using ( or unavailability) of its products & services in any form.

Contact Us

  1. For questions about these or any other CanvasFlip terms or policies, email us at

  2. Mailing Address:

    USA CanvasFlip Inc, 2711 Centerville Road, Suite 400 Wilmington, County of New Castle, Delaware United States Zip code 19808

    INDIA 697, Golden Tower, 12th Cross Road, 27th Main Street, Sector 1, HSR Layout, Bangalore, Karnataka 560102

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